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I am happy to announce that we are now a Cisco Select Certified Partner and have attained our SMB Specialization!

While we have made quite a name for ourselves as a provider of Cisco services and consultation for almost 8 years now, Cisco never had the “right” vendor program that fit us and our clients.

Luckily we have enjoyed a VERY productive sales and technical relationship with our assigned Cisco Team mates for the last three years.

I look at our new relationship with Cisco as the long engagement that FINALLY resulted in a walk-down-the-isle! 

What does this mean to you?

It means that we passed the “test” with Cisco and they publicly acknowledge that we have what it takes to support clients with under 250 employees.  Of course you already knew that.

It means that we now have access to more tools, training and communication options with Cisco.  But you already know that we don’t stop until we provide the best solution for you.

Most importantly it means we will be able to bring you the most deployed, feature-rich, stable VoIP phone system solution available on the market!  No matter where you look, you’ll see more Cisco VoIP phones than any other.

Cisco’s new VoIP offering for small-medium businesses takes everything they have learned deploying millions of IP phones to the largest organizations in the world, and packaged it for our SMB clients.  Learn more about it here. 

Of course, we look forward to taking this platform and extending it in the all the ways our SMB clients need (because we can’t just leave well enough alone) to make VoIP a true leap-forward for their business.

The Montopolis Group is planning to upgrade a core component in our mail infrastructure which may affect your email!

You can help to prevent interruption of your email by making the changes outlined below.

For all of our customers who currently use Outlook and "POP" off of our servers, meaning you are not using exchange, please follow the steps below.

**Note: All of our TotalCare subscribers will not need to make any changes, we will make the necessary changes for you.

You will need to update your pop and smtp server settings within Outlook to point to "mail.yourdomain.com" instead of "pop3.yourdomain.com" and "smtp.yourdomain.com".

The steps for Microsoft Outlook are:

• Click on Tools -> Options 
• Click on the "Mail Setup" Tab. 
• Click on the "E-mail Accounts" button 
• Choose "View or change existing e-mail accounts".
• You should be on the 'Internet E-mail Settings (POP3)' page.
  
  
• Enter the parameters from below.
• Incoming/POP3 Server: mail.mydomain.com
• Outgoing/SMTP Server: mail.mydomain.com
• Mail Username: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
• Mail Password:  ********
• Outgoing Authentication is still REQUIRED to be enabled.

Click Here for a before screenshot!
Click Here for an after screenshot! 

If you have any questions regarding this process, you can obtain the fastest support via email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .  

Thank you for your help in regards to this issue, we know you'll be pleased with the mail upgrade! Please continue to visit our website for more details regarding the upgrade. Any additional notices will be published on our website.

Thanks again,
The Montopolis Group Support Team 

Do you need help setting up your email? Need help loggin into Control Panel?

We've got several video tutorials on our website to help you out! Navigate to the "Resources" tab, then click "Knowledge Base."