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TotalCare

With our many TotalCare offerings, all aspects of your IT infrastructure are monitored. Instead of guessing what's wrong, you'll know. You can choose from self-managed solutions to fully-monitored solutions to insure an ideal IT infrastructure. That's TotalCare.
 
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Mail Server Upgrade!
Written by Travis Swientek   
Monday, 11 June 2007

The Montopolis Group is planning to upgrade a core component in our mail infrastructure which may affect your email!

You can help to prevent interruption of your email by making the changes outlined below.

For all of our customers who currently use Outlook and "POP" off of our servers, meaning you are not using exchange, please follow the steps below.

**Note: All of our TotalCare subscribers will not need to make any changes, we will make the necessary changes for you.

You will need to update your pop and smtp server settings within Outlook to point to "mail.yourdomain.com" instead of "pop3.yourdomain.com" and "smtp.yourdomain.com".

The steps for Microsoft Outlook are:

Click Here for a before screenshot!
Click Here for an after screenshot! 

If you have any questions regarding this process, you can obtain the fastest support via email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .  

Thank you for your help in regards to this issue, we know you'll be pleased with the mail upgrade! Please continue to visit our website for more details regarding the upgrade. Any additional notices will be published on our website.

Thanks again,
The Montopolis Group Support Team 

Last Updated ( Monday, 11 June 2007 )
 
Knowledge Base
Written by Travis Swientek   
Wednesday, 14 March 2007

Do you need help setting up your email? Need help loggin into Control Panel?

We've got several video tutorials on our website to help you out! Navigate to the "Resources" tab, then click "Knowledge Base."

 

 
Microsoft Vista/Office/Exchange Launch!
Written by Travis Swientek   
Sunday, 25 February 2007
Are you ready for Microsoft 2007? Come visit our booth at the 2007 Microsoft Windows Vista, Office and Exchange launch conference at the Mariott River Center, Downtown San Antonio! You'll have the opportunity to check out all the new features of the new operating system, Microsoft Windows Vista!! The conference is on February 27, 2007.

Hope to see you there!!

Windows Vista!
Last Updated ( Monday, 26 February 2007 )
 
Y2K Again?
Written by Travis Swientek   
Thursday, 22 February 2007

TotalCare Overview
 
If you are a TotalCare Proactive or higher client of ours, we will be co-coordinating this for you - this is just for your information. 
Any other software, not covered by TotalCare, and potentially impacted by this change, needs to be verified with its vendor.
 
Overview of DST Change
 
The U.S. Energy Policy Act of 2005, passed by the U.S. Congress July, 2005, extended Daylight Saving Time (DST) in the U.S. by approximately four weeks. As a result, beginning in 2007, DST will start three weeks earlier on March 11, 2007, and end one week later on November 4, 2007, resulting in a new DST period that is four weeks longer than previously observed. These four weeks are referred to in this article as the "extended DST period".
 
Change in daylight saving time:
Previously DST started on:
With the new law,
DST will start on:
Previous DST ended on:
With the new law,
DST will end on:
First Sunday of April
Second Sunday of March
Last Sunday of October
First Sunday of November
Would have been:
April 1, 2007
Will now be:
March 11, 2007
Would have been:
October 28, 2007
Will now be:
November 4, 2007

Unless certain updates are applied to your computer, it is possible that the time zone settings for your computer's system clock may be incorrect during this four week period. This depends on where you live and which time zone you have selected.

The change in DST will have an effect on many automated and technology reliant products. Individual consumers, small to medium size businesses, and large enterprises may be affected by the new change in time. Computer-system related issues include, for example:

  • Calendar / scheduling applications
  • Date / time calculations (current and historical)
  • Transaction logging (UTC vs. Local Time)
  • Tariff billing applications

In many cases, making the necessary changes to accommodate the new DST legislation will be a relatively minor task. Users may need to manually adjust the time on their devices when the change occurs.

In other cases, more substantial efforts may be required. In some cases, systems and applications may need to be updated directly, while in others, the application may simply inherit or "read" the date and time information from the underlying system that it resides on so the changes need only be made to that underlying system. Given the broad range of technology in use today-and the integration of systems between customers, vendors, and partners-business and IT managers should determine what actions should be taken to mitigate the affects of DST 2007 on their organizations.

What you can do to ease the transition

All users of Microsoft products affected by the time change should give extra attention to meetings and appointments scheduled between March 11, 2007 to April 1, 2007 and October 28, 2007 to November 4, 2007, referred to here as the "extended DST period." (In this article, the terms "meetings" and "appointments" will be used interchangeably.) Users should view any appointments that fall into these date ranges as suspect until they communicate with all meeting invitees to make sure that the item shows up correctly on everyone's calendar both internally and externally. To minimize confusion during the affected date ranges:

  • Include the time of the meeting in the e-mail request so that invitees can double check the correct meeting time (such as, "Project brainstorming - 11:00 A.M. Central Time").
  • Exercise caution with the appointments and meetings in the extended DST period. When in doubt, verify the correct time with the organizer.
  • Consider printing out your weekly calendars during the extended DST period prior to applying the Windows patch containing the updated time zone definitions and running the Outlook Time Zone Update tool so that you can keep track of which meetings were scheduled before and after you run the tool.
Conclusion
 
Please let us know if you need us to assist in any way. As we all learned from Y2K, changes to the computer's clock or calendar could have serious implications.

 
New Design!
Written by Travis Swientek   
Friday, 15 December 2006
We've redesigned our website with a more intuitive navigation, a better look, and with easier access to the information you require.

We invite you to take a look around the new site. We hope you like the enhancements, which are one of many steps we're taking to improve our capabilities to serve you better and to help meet your evolving technology needs. There are many new articles in our knowledge base, click on the Resources tab at the top and check out all the new information!

Look for other enhancements and features in the coming months. In the meantime, welcome to our new home on the Web. From everyone at The Montopolis Group, we hope you like what you see and that you will come back often.
Last Updated ( Wednesday, 20 December 2006 )
 
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